OMM Digital

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How we work

Adopting a successful print strategy is a methodical process. Our specialists will guide you throughout the process to ensure that the program we implement for you will aid and support your business as your plans grow.



Discover

Our specialists will analyse how documents are managed throughout your organisation. We will report on every networked machine to get a true understanding of your print usage.


Design

A successful document management strategy is capable of evolving alongside your business. We specialise in tailoring flexible and scalable solutions to fit your organisations budget and business objectives. By enlisting OMM Digital as your managed print provider you can be confident that the program we will deliver will not only suit your business today but support your future plans.

Transition and Implement

We will work with you to help you introduce the new strategy to your workplace, whether that be as a complete solution or as part of a phased approach.

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Review

The print management solution we provide should aid and support your growing business, regular reviews will ensure that the program is working effectively.

Support and Manage

You will be assigned your own specialist who will oversee all aspects of your document management strategy. Your networked machines will also be linked with our e-maintenance service portal, this allows the central administrator to monitor the status, workload and usage pattern for each individual device. The built-in remote diagnostics system allows our service engineers to communicate with the device and troubleshoot any potential problems. In the event that the fault can’t be resolved remotely, your device will send a detailed report to the service centre, allowing us to dispatch the most suitably skilled engineer to your location.